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contact the pdam call center when this problem arises
The PDAM call center is a mandatory service for residents. This is because the water structures obtained often have problems. PDAM itself stands for Regional Drinking Water Company. These are state-owned enterprises that set rules for distributing water to citizens. The company has been on the move for a long time and is used by the majority of the city’s population.
The problems experienced by the residents themselves can be of various kinds. Essentially, you must complain about the problem so that you as a consumer do not feel offended. However, most consumers do not know when what circumstances they should contact the service center. In fact, there are many conditions where consumers must contact him.
Among the many situations are some of the most urgent situations. In this situation, it is necessary to contact the PDAM call center . The hesitant and lazy nature of contact can no longer stand when this issue comes. To be clearer, here are reviews of some things that make consumers obliged to contact the call center.
Water doesn’t flow normally as usual
The first problem that makes customers obliged to contact the call center is when the water does not flow normally. Usually, this condition makes the flow only remotely or even absent altogether. There are some problems that can cause disruption to this water flow. The first problem usually lies in the customer’s service pipeline.
The service pipeline is the original source of water flow for the consumer. If there is a problem with the pipeline, all consumers will be affected. By contacting the PDAM call center, the check can be carried out directly. This is because the customer’s official pipeline is safely located next to the headquarters.
In addition to being connected to the starting part, pipes in other locations can also run into problems. Usually the first problem is related to a blockage. When there is a blockage in the flow, the water does not flow normally. In addition to blockages, leakages may also occur. It takes a long time to detect these leaks.
By contacting the PDAM call center , a team of experts will be immediately applied so that this problem can be solved. In addition to problems, stagnant water flow can also be caused by technical problems. It may be, repairs are made to part of the pipeline. By contacting CS, you know when the repair will be completed.
The last chance, which is the worst problem, is related to manufacturing disruptions. Typically, production disruptions occur due to insufficient supply of raw materials. This lack of supplies most often occurs due to drought problems. However, natural disasters such as flooding can also cause it.
In fact, even the supply of raw materials will remain in place if the power in the center malfunctions. By communicating with the PDAM call center on this topic, you will know the problem that is happening so that you no longer feel upset without knowing the certainty. It was definitely a smart decision.
Cloudy and dirty running water conditions
In addition to when the flow is abnormal, the call center should also be contacted when the water situation appears cloudy or dirty. This is obviously dangerous because dirty water can lead to a variety of diseases. While it is still safe, dirty water can also cause users discomfort when using it.
When contacting the PDAM call center, the reasons why a cloudy situation may arise and when the problem will be resolved will be explained. Usually this dirty situation occurs when before the water flow was stagnated. When it fails, it is most likely due to plumbing.
This pipe leakage makes the possibility of water deposits even greater. Deposits are certainly not pure conditions. However, this problem will not last long. If dirt is actually caused by sediment due to leakage, CS will advise you to throw the water out first.
After a while, the water that comes out will be clean because the dirty precipitation water has run out. In fact, the problem of dirty water becomes more difficult if it is caused by supply contracts. Under normal conditions, the flow will be with standard pressure so that the entire part of the piping is not full.
Since it is often in an incomplete state, the top part of the piping is more likely to give rise to dirt. Once the dirt has increased significantly, it becomes a problem if the load has increased. The increase in pressure makes the top filled with dirt watered with water. This makes the water contaminated by such dirt.
When you contact the PDAM call centre and the problem arises from this, the advice given is definitely waiting for the tube to be clean. However, cs will inform you that the waiting time until the water is clean will be a little longer. In addition, you will also be notified when the flow will return to normal.
Miscellaneous charges do not match plans
Contact the call center even if the invoices received are too large and exceed expectations. In fact, when the account is not appropriate, there may be an error in the system and you get a refund. However, this condition is extremely rare. Typically, the form of this problem is just a report so that similar problems don’t arise.
When contacted by PDAM’s call center for a no-show on the bill, the first thing that will be explained is the habit of not completely turning off the water tap. If you do this, the droplets may continue to come out throughout the night. This condition can obviously cause the bill to swell out if it is done every day.
Therefore, be sure to close the tap perfectly after use. If you feel you have closed the tap completely, the next problem is often caused by leaks in the consumer’s pipes. When the consumption hose leaks, the water will continue to flow all the time.
This caused the bill to jump dramatically. If this option exists, CS will communicate it directly competently. Once they are communicated, experts will come to your house and find out what items have been leaked.
But since the report was made after the loss occurred, previous invoices still had to be paid. This is because you do not report this matter on a regular basis. In fact, when contacting the call center, it is recommended to check the meter regularly. The cost of the account will always be the same as the meter.
You will certainly know already how much of everyday use is typically made. If it seems unnatural with the number check, it would be better if you had direct contact with PDAM. It will avoid bad possibilities such as big price spikes.
How to contact the call center
When you want to contact the call center, you need to know the number first. This is because the PDAM call center number is not like other companies where conditions are centralized. PDAM uses different call centers for each area. Usually, each city has its own call center.
If you’re confused about finding a call center, you can look directly at the company’s social media. In each city, their own social media accounts have been created. This allows you to contact him with a short message on social media. Typically, PRAMs are more active in the use of Twitter.
Make sure you are quick to use the call center. It would be a bad experience if the problem was found and nothing could be done. After all, it’s not a difficult time to contact the call center. In fact, your neighbor must also have his contacts. With that, you can still contact the PDAM call center directly.